Issues with $FBX Swaps

Incident Report for Finblox

Resolved

This incident has been resolved.

Posted May 19, 2023 - 05:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 18, 2023 - 15:16 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 18, 2023 - 13:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Issues:
1. High volume of $FBX trading
2. Unexpected error from our third-party trading API provider

Posted May 18, 2023 - 13:49 UTC

This incident affected: Mobile Application, Web Application, Transfers, and Swap.